Riu Plaza Panama - Panama City

Calle 50 Con 53 Este, Panama City, Panamashow map
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Highlights
9
SuperbBased on  170 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Panama

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Overview

Featuring a free car park, a sauna and a hairdresser, Riu Plaza Panama Hotel provides 645 rooms with a panoramic view of the city. Offering accommodation in a 35-story building, Riu Plaza Panama Hotel has been hosting guests since 2010 and features modern architecture.

Panama City center can be reached within 20 minutes' walk. There are restaurants, entertainment venues and bars in the area.

Shoppers will find shopping centers and stores within a few minutes of the hotel.

A 10-minute drive will take guests to Paitilla-Marcos A. Gelabert airport.

Rooms

Riu Plaza Panama Hotel has luxury rooms fitted with climate control, central heating, high-speed internet, flat-screen TV and a writing table. Room facilities include a dishwasher, coffee/tea makers and a stove as well as a pillow-top mattress, foam pillows and a pillow menu.

Eat & Drink

A buffet breakfast is offered at the café. Guests can also enjoy fusion meals at the elegant restaurant. After exploring sights of Panama City, residents can go back to Riu Plaza Panama Hotel for snacks and sushi served in the onsite poolside bar.

Services

The hotel offers car rentals to all guests.

Relax

Guests will be pleased with a spa lounge, a treatment room and a solarium provided on site. Fitness classes and a gym are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at USD 10 per day.

Year renovated:   2010.  Number of floors:   35.  Number of rooms:   645.

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Facilities
Wi-Fi
Parking

USD 10 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Private swimming pool

Spa and relaxation

Jacuzzi

Massage

Turkish bath

Solarium

Spa & wellness centre

Sports & Fitness

  • Fitness centre

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Catering service
  • Packed lunches
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Children's menu

Spa & Leisure

  • Outdoor heated swimming pool
  • Private swimming pool
  • Beach access
  • Sun loungers
  • Umbrellas
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • City view
  • Ocean view

Room features

  • Air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Mirror
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower/toilet on the floor
  • Bathtub
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle
  • Toaster

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Local calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Paitilla-Marcos A. Gelabert (PAC)2.4 mi
Tocumen International (PTY)11.3 mi
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Reviews
8.6
SuperbBased on  170  reviews

Rating by category:

10.0
Location
10.0
Rooms
10.0
Service
10.0
Dining
  • 7.0
    Very good

    Stunning beautiful room with equal view, clean large.

    20 minutes to check in, I was holding a Booked.net reservtion, they didn't believe I had a reservation. I was the only one in line, so they weren't busy, can't blame that. People were very nice, but nothing got done. We asked to change rooms, They assured us they would look for a different room and call right back.... Never did. The red light on our phone flashed all the time we were there. There was no message, I had to check several times a day, they promised to have someone fix the phone every day, several times a day, never happened.... The light is presumably still flashing.. And most annoying, I requested a taxi from the bell hop, $ 12 us to go exactly 3 blocks. I was outraged and got out of the cab. Hailed a cab off the street,,, $2 including the tip. I complained to the manager, yes he did speak english, he acknowledged that they were gouging the clients! I told him how pissed off I was that they would do that, did he think his wealthy clients didn't care they were getting ripped off, his response... He just smiled at me. I met many others who walked to the street to hail a taxi. Obvioulsy I was not the only unhappy client.

  • 6.0
    Good

    Nothing. According your booking I must pay $ 164 they charged $ 210

  • 8.2
    Fabulous

    The hotel was very beautiful and had nice amenities. The breakfast buffet that is included is awesome. Very similiar to what an all inclusive hotel would serve. We chose to upgrade to the Executive Club and the extra services we received were well worth the value.

  • 10.0
    Exclusive

    I don´t speak much spanish and the staff was very good at speaking engish. They were able to hep me comuniate with different places around the city. Vry helpful. Roos were very nice.

  • 6.0
    Good

    Long check in time.,The reservation was not fouded. Strange smell in the 18th floor(humidity or mold) tv was not working and they never fixed.

  • 10.0
    Exclusive

    Great place - will surely come back next time in Panama!!!

    The only tiny negative was the inability to exchange money at the hotel

  • 9.6
    Exclusive

    over booked, so gave us upgrade to suite

  • 9.6
    Exclusive

    Breakfast, rooms

    long time to check out, getting the invoice with the company address

  • 3.0
    Guest rating

    I will not recommend this hotel at all, we had the worst experience, I am using Booked.net for years and very often as we travel a lot. So far I was very pleased until now. When I made the reservation with Booked.net I was priced: us$ 690.80 on the morning of my departure as I was checking out, I noticed that my bill for the 4 nights had been calculated at us$1300 When I mentioned to the desk staff person that I was supposed to get the Booked.net rate she said I need to settled it with Booked.net. No English spoken at this hotel, only the supervisor claim to speak it, the hotel was over crowded with business convention meeting, so as a result the elevators were very busy we needed to wait for long time, all floors 1-6 are business. With people coming and going non-stop. An unpleasant room , very cold , freezing ,bathroom was smelling bad and we got sick, windows are sealed no fresh air, no paper toweled in the room , the management were very rude, housekeeping and front desk were busy and could not communicate in English, everything was costly for no reason, Unfortunately, I was billed the wrong amount. I am embarrassed to say that I was so dumbfounded by the supervisor rude behavior that I then left the hotel. I find it hard to believe that a five star hotel management would knowingly employ such a forgetful, abrasive, and unprofessional manager.

  • 7.8
    Fabulous

    Design hotel with nice spacious modern rooms. Nice pool area and fabulous breakfast! Great views from top floors.

    Room smelled of humidity. I asked to change and the other room was fine. The taxis of the hotel are very expensive. Go out to the street and get one from there.

  • 7.4
    Very good

    The breakfast was really good, But food out off that was expensive and not so good..

    Aire condition very noisy. Tv volumne unable to fix...to loud or not voice at all

  • 7.8
    Fabulous

    Location excellent for Central Panama City. Room was very comfortable and luxurious, but not sure about the lime green decor!

    This was very much a business hotel, main downside that almost too large! Had to queue for a long time to check in, no sign of bell boys, which would normally be associated with 5-star. Rather impersonal.

  • 7.4
    Very good

    I'm a 61 year old woman with a back problem. No one came to my room to carry my bags to the lobby when I was checking out. When I checked in, the man at the reception desk was reluctant at first to help me with my bags. I also tried to reserve a hotel taxi the evening before, as I had to catch an airplane. I was told this was not necessary. However, the next morning there were no hotel taxis available and I had to take an ordinary taxi with no seat belts in the back.

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Highlights
9
SuperbBased on  170 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Panama

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExtra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Paitilla-Marcos A. Gelabert (PAC)2.4 mi
Tocumen International (PTY)11.3 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
0Guests / room
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